Eybond has been a national high-tech enterprise specializing in technical research, product research and development and industrial application of 'Internet of Things+New Energy'. Strive to create an intelligent and humanized intelligent monitoring software for users; We will provide you with intelligent remote monitoring and management services through this software, and we will collect your necessary personal information in this process. This protocol aims to explain how we collect, share and use your personal information, and how you exercise your privacy rights. By using or continuing to use the Eybond service, you agree that we collect, store, use and share your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our use of your personal information, please contact us through the contact information shown at the bottom of this protocol. The purpose of this policy is to help you understand the following:
Personal data refers to information that can determine personal identity when used alone or in combination with other information. Such data will be directly submitted to us when you use our software products and services and interact with us, for example, when you create an Eybond software account or contact us for support; Or we can get it by recording how you interact with our software products and services, for example, through cookies and other technologies, or by receiving usage data from software running on your device. If permitted by law, we will also obtain relevant data from public and commercial third-party sources, and we will also collect the information you provide us and the content of the messages you send us, such as the query information you enter or the questions or information you provide for customer service support. You may need to provide your personal data when using Eybond products or services
To ensure the normal operation of the software, we will store a small data file named Cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. The main function of cookies is to facilitate your use of software products and services, and help the platform count the number of independent visitors. By using cookie technology, we can provide you with more considerate user experience services and allow you to set your specific service options
When you use Eybond's products and services, cookies will be sent to your device. When you interact with the services we provide to partners (such as advertising or promotion services, and the service functions provided by Eybond that may be displayed on other software), we allow cookies (or other anonymous identifiers) to be sent to Eybond's servers. We will not use cookies for any purpose other than those stated in this privacy policy. You can manage or delete cookies according to your preferences
We will only publicly disclose your personal information under the following circumstances
3.1 Get your explicit consent
3.2 Under the mandatory requirements of laws and regulations, legal procedures, litigation or government authorities
We provide appropriate security for your information to prevent loss, improper use, unauthorized access or disclosure of information
4.1We strictly comply with laws and regulations to protect users' information
4.2We have established special management systems, processes and organizations to ensure information security. For example, we strictly restrict the scope of people accessing information, require them to abide by confidentiality obligations, and conduct review
4.3In case of personal information leakage and other security incidents, we will launch the emergency plan to prevent the expansion of security incidents and inform you in the form of announcement
We may revise this policy from time to time. If such change will result in substantial impairment of your rights under this policy, we will notify you by prompting at a prominent position on the page before the change takes effect. In this case, if you continue to use our services, you agree to be bound by the revised policy. For major revisions, we will also provide more significant notices (including for some services, we will give notice through software publicity to explain the specific changes to the privacy policy). Major changes referred to in this policy include but are not limited to
5.1Our service model has undergone significant changes. For example, the purpose of processing user information, the type of user information processed, and the use mode of user information
5.2Significant changes have taken place in our control rights and organizational structure. Such as business adjustment, bankruptcy merger, etc
5.3The main objects of user information sharing, transfer or public disclosure change
5.4Significant changes have taken place in your right to participate in user information processing and the way you exercise it
5.5When the responsible department, contact information and complaint channel for handling user information security change
5.6When the user information security impact assessment report indicates that there is a high risk
5.7We suggest that you regularly check the latest information of our privacy practice. If you continue to use the services on your mobile phone or any other device, you will be deemed to have accepted the updated privacy policy
During your use of this service, we will collect and use information that you voluntarily provide or generate as a result of using the service in the following manner:
6.1 When you use this service, in order to ensure your normal use of our service, maintain the normal operation of our service, improve and optimize our service experience, and ensure the security of your account, we will collect and use your device model, operating system, unique device identifier (Android version such as Android ID/AID), login IP address, software version number, network access method, type and status, network quality data, operation logs and other log information. At the same time, in order to prevent viruses, Trojan programs, or other malicious programs and websites, we may collect information about the applications installed on your device, running processes, or data stored in the device's memory to prevent the leakage of your personal information
6.2 When you add a device, you need to enter the data collector PN number, name, etc. This information will be uploaded and stored on our server so that you can use it when logging into this application on other devices. You can also modify this information at any time
6.3 If we use your personal information beyond the purpose authorized by you and within the scope of direct or reasonable association, we will inform you again and obtain your explicit consent before using your personal information
6.4 Please note that currently this application will not actively obtain your personal information from third parties outside of us. If we need to indirectly obtain your personal information from a third party for future business development, we will inform you of the source, type, and scope of use of your personal information before obtaining it. If the personal information processing activities required for conducting business exceed the scope of your original authorization and consent to provide personal information to third parties, we will obtain your explicit consent before processing your personal information. In addition, we will strictly comply with relevant laws and regulations, and require third parties to ensure the legality of the information they provide
6.5 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not informed of the processing rules for collecting and using your information in the above description, we will separately inform you of the scope, purpose, and method of information collection through page prompts, interaction processes, website announcements, etc., in order to obtain your consent
7.1 We strive to provide security for users' information to prevent loss, improper use, tampering, unauthorized access, or disclosure of information
7.2 We will use various security measures within a reasonable level of security to ensure the security of information. For example, we will use encryption techniques (such as SSL), de identification, anonymization, and other methods to protect your personal information
7.3 We enhance the security capabilities of the software installed on your device through continuously improving technological means to prevent the leakage of your personal information. For example, we will encrypt some information locally on your device for secure transmission; In order to prevent viruses, Trojan programs, or other malicious programs or websites, we may obtain information about the applications installed on your device, running processes, or data stored in the device's memory; In order to prevent illegal activities such as fraud, account theft, and impersonation of others, and to conduct security checks, unique device identifiers, login IP addresses, operation logs, location information, and other data may be analyzed and utilized for the purpose of taking security measures or providing security reminders
7.4 We establish specialized management systems, operating procedures, and organizations to ensure the security of information. For example, we strictly limit the scope of personnel accessing information, require them to comply with confidentiality obligations, and conduct audits
7.5 In case of personal information leakage or other security incidents, we will activate emergency plans and remedial measures to prevent the security incident from escalating, and fulfill relevant reporting and notification obligations in accordance with the law
7.6 We will do our best to protect your personal information. We also ask for your understanding that no security measure can be flawless
Third party entity: Shenzhen Hexun Huagu Information Technology Co., Ltd Cooperation purpose: To provide information push services for APP users Processing personal information types and purposes: device identifiers (including GAID, OAID), device hardware information (including device model, device screen resolution, device hardware manufacturer, device product name), operating system information (including operating system version, system name, system language), network information (including network type, operator information, WIFI status information), push information logs: necessary personal information used to generate a unique identifier for desensitized end-user devices in basic business scenarios of push services, ensuring compatibility and accurate identification of services on different devices, while understanding the delivery of push information. Network information: used to determine fuzzy location information in basic business scenarios of push services, select nearby push service nodes to provide push services, and improve push reach rate Data processing method: Through de identification, encrypted transmission, and other secure methods Aurora Privacy Policy Link: "AURORA Aurora Privacy Policy" Official website link: https://www.jiguang.cn/
contact us:If you have other complaints and suggestions, please go to http://www.eybond.com contact us
You can also inform us of your problems through the following channels
E-mail：market@eybond.com
Phone：+86-755-89993588
Address：1403, West Zone, Building 1, Runzhi R&D Center, Xin'an Street, Bao'an District, Shenzhen