FlashEnergy is an intelligent terminal application software developed by Shenzhen Youguang Intelligent Electric Technology Co., Ltd. (registered at Building 10, Zhiheng Industrial Park, No. 15 Guankou 2nd Road, Anle Community, Nantou Street, Nanshan District, Shenzhen. hereinafter referred to as "we"). To illustrate how FlashEnergy collects, uses, and stores your personal information and what rights you have, we will use this guide to explain the relevant matters to you. The key points are as follows:
1. We will explain one by one the types of personal information we collect from you and their corresponding purposes, so that you can understand the specific categories, reasons for use, and collection methods of the personal information we collect for a particular function.
When you use certain functions, we will collect your sensitive personal information with your consent. If you use the QR code recognition data acquisition function, we will obtain your Camera permissions When you use the Add Data Collector feature, we will collect your data Accurate location information Unless required by relevant laws and regulations to collect, refusing to provide this information will only prevent you from using specific functions, but will not affect your normal use of other functions of FlashEnergy. Application Permission Application and Usage Explanation
3. We will not actively share or transfer your personal information to third parties outside of us. If there is any other sharing or transfer of your personal information, When you need us to share or transfer your personal information to a third party outside of us, we will directly obtain or confirm that the third party has obtained your explicit consent to the above actions, Except as otherwise provided by laws and regulations or necessary for protecting user rights or safeguarding the security of the FlashEnergy ecosystem. In addition, we will conduct risk assessments on the behavior of providing information to external parties.
4. We will not proactively obtain your personal information from third parties outside of us. If obtaining your personal information from a third party is necessary for business development, We will verify the legality of the source in accordance with the law, or disclose to you the source, type, and scope of use of your personal information before obtaining it. If the personal information processing activities required by FlashEnergy for conducting business exceed the scope of your authorization and consent when providing personal information to third parties,
5. You can access, correct, copy, delete your personal information through the channels and methods listed in this guide, as well as withdraw consent, cancel account, file complaints, and other privacy functions.
6. In order to collect your information under this guide, or to provide you with services, optimize our services, and ensure the security of your account, we will need to request relevant permissions from you; Sensitive permissions such as Location, camera, photo albumWaiting will not be enabled by default, and we will only call or use it within the scope of your consent after your explicit consent. It should be noted that, Obtaining specific sensitive permissions does not necessarily mean that we will collect your relevant information; Even if we have obtained sensitive permissions, they are only within the necessary scope, And collect your relevant information according to this guide during your use of the relevant services or features.
If you would like to learn more detailed information, please read the corresponding chapter according to the following index:
1. The information we collect and use
5. Provisions on the Protection of Minors' Information
During your use of FlashEnergy services, we will collect and use information that you voluntarily provide or generate as a result of using the services in the following manner:
1.1 When you register for FlashEnergy servicesWe will collect and use your name, phone number, or email to assist you in completing functions such as registration on FlashEnergy, Protect the security of your FlashEnergy account. If you do not provide this type of information, you may not be able to use our services properly. You can also choose to fill in your username and other information according to your own needs.
1.2 When you use FlashEnergy servicesTo ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and safeguard the security of your account, We will collect and use your device model, operating system, and unique device identifier (Android version such as ANDROID) ID/OAID）、 Login IP address, FlashEnergy software version number, network access method Type and status, network quality data, operation logs, service log information (such as searching, viewing operation records, service failure information, etc. on FlashEnergy) and other log information. At the same time, in order to prevent viruses Trojan programs or other malicious programs, websites, we may collect information about the applications installed on your device, running processes, or data stored in the device's memory to prevent the leakage of your personal information.
1.3 When you use the data acquisition functionIn order for you to see the complete data of the data collector, we need to collect the serial number of the data collector.
1.4 When you create a data loggerYou need to input the PN number, name, power of the data collectorRegion, address, GPS locationand so on, These pieces of information will be uploaded and stored on our servers so that you can use them when logging into FlashEnergy on other devices. You can also modify this information at any time.
1.5 When you contact our customer serviceWe may need you to provide necessary personal information for identity verification to ensure the security of your account. In order to provide services according to your demands, After obtaining your authorization, human customer service personnel need to query or verify your relevant information within the scope of your authorization. We will take technical and management measures as much as possible to ensure the security and confidentiality of your information, And use it within the necessary scope.We may also save your contact information (the phone number, WeChat ID, QQ number, or other contact information you used or provided proactively) Your communication records and content with us, as well as other necessary information, in order to provide and record customer service for you.
1.6 In addition, according to relevant laws, regulations, and national standards, we may process your personal information without seeking your authorization and consent in the following situations:
a) Necessary for personal information processors to fulfill their legal obligations or duties;
b) Necessary for the conclusion and performance of a contract to which you are a party;
c) Necessary to respond to sudden public health emergencies or to protect the life, health, and property safety of natural persons in emergency situations;
d) Process your self disclosed or other legally disclosed personal information within a reasonable scope in accordance with the law;
e) Other circumstances stipulated by laws and administrative regulations.
1.7 In order to ensure the security of our services and help us better understand the operation of our applications, we may record relevant information, such as the frequency of your use of the application, crash data, overall usage The source of performance data and applications. We will not merge the information we store in the analysis software with any personally identifiable information you provide in the application.
1.8 If we use your personal information beyond the purpose authorized by you and within the scope of direct or reasonable association, we will inform you again and obtain your explicit consent before using your personal information.
1.9 Please note that currently FlashEnergy does not proactively obtain your personal information from third parties outside of us. If in the future, it is necessary to indirectly obtain your personal information from a third party for business development, We will inform you of the source, type, and scope of use of your personal information before obtaining it. If the personal information processing activities required by FlashEnergy for business operations exceed the scope of your authorization and consent when providing personal information to third parties, We will obtain your explicit consent before processing your personal information. In addition, we will strictly comply with relevant laws and regulations, and require third parties to ensure the legality of the information they provide.
1.10 Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not informed of the processing rules for collecting and using your information in the above description, We will inform you of the scope, purpose, and method of information collection through page prompts, interactive processes, website announcements, and other means to obtain your consent.
2.1 Location of information storage
We will store the personal information of users collected within China in accordance with laws and regulationsIf your personal information storage location is transferred from within China to overseas, We will strictly comply with the provisions of the law.
2.2 Duration of Information Storage
Generally speaking, we only retain your personal information for the time necessary to achieve the purpose and for the retention period specified by laws and administrative regulations, such as:
Mobile phone number or email: If you need to use FlashEnergy services, we need to keep your mobile phone number or email (including initial registered mobile phone number, bound mobile phone number, initial registered email, bound email, etc.), To ensure that you can use the service normally. After you cancel your FlashEnergy account, we will delete the corresponding information in accordance with the law.
Data acquisition information: When you create data acquisition information, we need to save your data acquisition information to ensure that you can use the data acquisition function normally. When you delete your data acquisition information, we will delete the corresponding information.
3.1 We strive to provide security for our users' information to prevent loss, improper use, tampering, unauthorized access, or disclosure of information.
3.2 We will use various security measures within a reasonable level of security to ensure the security of information. For example, we will use encryption techniques (such as SSL), de identification Anonymous processing and other means are used to protect your personal information.
3.3 We enhance the security capabilities of the software installed on your device through continuously improving technological means to prevent the leakage of your personal information. For example, We will encrypt some information locally on your device for secure transmission; In order to prevent viruses, Trojan programs, or other malicious programs or websites, we may obtain information about the applications installed on your device Running process information or data stored in device memory; In order to prevent illegal activities such as fraud, account theft, and impersonation of others, as well as to conduct security checks, unique device identifiers and login IP addresses may be analyzed and utilized Operation logs、position informationand so on for data, in order to take security measures or provide security reminders.
3.4 We establish specialized management systems, operating procedures, and organizations to ensure the security of information. For example, we strictly limit the scope of personnel accessing information, require them to comply with confidentiality obligations, and conduct audits.
3.5 If a personal information leakage or other security incident occurs, we will activate emergency plans and remedial measures to prevent the security incident from escalating, and fulfill relevant reporting and notification obligations in accordance with the law.
3.6 We will do our best to protect your personal information.We also ask for your understanding that no security measure can be flawless.
During your use of FlashEnergy, in order for you to conveniently access, copy, correct, and delete your personal information, and to protect your right to withdraw consent to the processing of personal information and cancel your account, We have provided you with corresponding operation settings in product design, and you can refer to the following guidelines for operation. In addition, we have established channels for complaints, reports, and requests for explanations, Your opinions and requests will be promptly addressed.
Please note that there may be differences in operation settings between different operating systems and versions of FlashEnergy software;In addition, in order to optimize your user experience, we may also adjust the operation settings. Therefore, the following guidelines are for reference only. If you still have any questions about the ways and means of exercising relevant rights, you can contact us through the disclosure method in Article 8 of these rules.
4.1 View and copy personal information
4.1.1 Check basic information such as profile picture and nickname:
1）After entering FlashEnergy, click on "Mine";
2）Click the enter button on the right side of the avatar bar;
3）Conduct information query and access;
4.1.2 Check your phone number, email, username, and password:
1）After entering FlashEnergy, click on "Mine";
2）Click the enter button on the right side of the avatar bar;
3）Conduct information query and access;
4.2 Delete personal information
4.2.1 Delete data logger:
1）After entering FlashEnergy, go to the data acquisition details and click on the "Settings" icon in the upper right corner;
2）Click on 'Delete Data Collector';
4.3 Cancel account
4.4.1 Cancel FlashEnergy account:
1）After entering FlashEnergy, click on "Mine";
2）Click the settings button in the upper right corner;
3）Click on 'Account Cancellation';
Note: After you cancel your account, we will retain your relevant information in accordance with the provisions of laws and regulations such as the Cybersecurity Law of the People's Republic of China; After exceeding the necessary retention period, we will delete or anonymize your personal information.
If you are a minor under the age of 18, you should read and agree to this privacy policy under the supervision and guidance of your parents or other guardians before using the relevant services of FlashEnergy.
We protect the personal information of minors in accordance with relevant national laws and regulations, and will only do so when permitted by law Collect, use, store, share, transfer or disclose personal information of minors with the explicit consent or necessary protection of parents or other guardians.
We have established a dedicated personal information protection team and a personal information protection officer. If you have any questions or complaints about this privacy policy or personal information protection related matters When making suggestions, you can contact us through any of the following ways:
1）Contact us by phone:+86-755-89993588
2）Send your question to:market@eybond.com；
We will review the issues involved as soon as possible and respond within fifteen days after receiving your complaint feedback.