Privacy Policy
1. Information We Collect

This product is a smart terminal application software. In the process of using such products and services, we will collect the information that you voluntarily provide during or as a result of use in the following ways to provide services to you, optimize our services and protect the security of your account;

When you use the app, we collect your stored information, and when you register, we collect your mobile phone number to retrieve your account number and password for you when you forget your account number or password. When you use the Bluetooth network distribution function, we will obtain your location information after obtaining your consent, in order to scan the surrounding Bluetooth devices for distribution network connection, the location information is sensitive information, refusal to provide this information will only lead to you can not use the Bluetooth network function we provide, but does not affect your normal use of other services provided by the application; When you use the function of scanning the QR code, we will obtain your camera information after obtaining your consent; Camera information is sensitive information, and refusing to provide it will only prevent you from using the QR code scanning function we provide, but will not affect your normal use of other services provided by the app.

In order to ensure the stable operation of this product or to achieve related functions, the product integrates youmeng + SDK and push channel SDKs (such as Xiaomi, Huawei, oppo, vivo, Meizu) , and the push channel SDK needs to collect and collect device identifiers (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information/IP address) for unique identification of devices in order to push messages to user devices. Collect geographical locations to identify push channels and improve the regional coverage of message pushes

In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may collect and use your relevant personal information without your authorization and consent:

Directly related to national interests such as national security and national defense and security; Directly related to major public interests such as public safety, public health, and public knowledge;

Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;

For the purpose of safeguarding the life, property, reputation and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain the consent of the person;

The personal information collected is disclosed to the public by yourself;

Collecting personal information from lawfully and publicly disclosed information, such as lawful news reports, open government information, and other such channels;

necessary for the conclusion and performance of a contract at your request;

Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of the failure of the products or services;

Necessary for the conduct of lawful news reporting;

De-identifying the personal information contained in the results when it is necessary to carry out statistical or academic research in the public interest, and when it provides the results of academic research or descriptions to the outside world;

Other circumstances provided for by laws and regulations.

Please understand that the functions and services we provide to you are constantly updated and developed, if a function or service is not in the aforementioned description and collects your information, we will separately explain to you the content and scope of information collection through page prompts, interactive processes, website announcements, etc
and purpose to obtain your consent.


2. Storage of Information

2.1 Manner and Duration of Information Storage

We store your information in a secure manner, including local storage (e.g. data caching using the APP), databases and server logs.

In general, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.

2.2 The region where the information is stored

We will store the personal information of users collected in China in accordance with laws and regulations.

We do not transfer or store your personal information across borders at this time. In the future, if cross-border transmission or storage is required, we will inform you of the purpose of the information export, the recipient, the security guarantee measures and security risks, and obtain your consent.

2.3 Notice when a Product or Service Ceases to Operate

When our products or services cease to operate, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize you within a reasonable period of time, unless otherwise provided by laws and regulations.

3. Information Security

3.1 Security Measures

We strive to provide protection for the security of users' information to prevent the disclosure, loss, improper use, unauthorized access and disclosure of information. We use multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable level of security, including technical protection means
3. Management system control, safety system guarantee and many other aspects.

We have established a special management system, process and organization to ensure the security of personal information. For example, we strictly limit the scope of people who have access to information, require them to comply with confidentiality obligations and conduct audits, and those who violate them are punished according to the regulations. We will also review the regulatory regime
, processes and organizations to prevent unauthorized access, use or disclosure of user information.

We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide a variety of security features to help you protect the security of your personal information.

3.2 Measures to deal with security incidents

In the event of a security incident such as leakage, damage, or loss of personal information, we will initiate an emergency plan to prevent the expansion of security incidents. After a security incident occurs, we will promptly inform you of the basic situation of the security incident in the form of push notifications, emails, etc., and the disposition we are about to take or have taken
Actions and remedies, and our recommendations for your response. If it is difficult to achieve one by one notification, we will issue a warning through announcements and other means.

4. How We Use Information

We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information in accordance with the provisions of this privacy protection guidelines to provide you with better services.

4.1 To provide you with our services:

for customer service, security, fraud detection, storage and backup purposes when we provide services;

4.2 To provide you with advertisements:

To better understand how you access and use our Services, to attempt to improve our Services and to respond to customer wishes and preferences, including language settings, location settings, personalized support and guidance, or to give other responses to you and other customers who use our Services;

4.3 To help us develop new services and improve our existing services:

evaluate and improve the effectiveness of advertisements and other promotions and promotions relating to our Services;

Upgrade software for software certification or management; and to allow you to participate in surveys and other activities about our products and services.

5. Externally Available

At present, we will not actively share or transfer your personal information to a third party, if there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party will ask you for the above behavior
Meaning.

We will not publicly disclose the personal information collected, and if it is necessary to disclose publicly, we will inform you of the purpose of the public disclosure, the type of information disclosed, and the sensitive information that may be involved, and obtain your explicit consent.

As our business continues to develop, we may conduct mergers, acquisitions, asset transfers and other transactions, and we will inform you of the relevant circumstances, continue to protect or require new controllers to continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by this Privacy Protection Guidelines.

In addition, in accordance with relevant laws and regulations and national standards, in the following circumstances, we may share, transfer, and publicly disclose personal information without your prior authorization and consent:

Directly related to national security and national defense security;

Directly related to public safety, public health, or major public interests;

Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;

For the purpose of safeguarding the life, property, or other major lawful rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the consent of the person;

Where Personal Data Subjects disclose personal information to the public on their own;

Where personal information is collected from lawfully and publicly disclosed information, such as lawful news reports, open government information, and other such channels.

6. Your Rights

During your use of this application service, we may provide you with corresponding operation settings according to the specific situation of the product, so that you can inquire, delete, correct or withdraw your relevant personal information. In addition, we have also set up a complaint reporting channel, and your comments will be dealt with in a timely manner.

7. Contact Us

When you have other complaints, suggestions, questions about minors' personal information, or need to delete all access records, please contact us via vsolesmm@gmail.com.

We will review the issue as soon as possible and respond within fifteen days of verifying your user identity.

App Name: Sole Smart

Developer name: Vsole Solor Energy Pvt. Ltd